Medical Office Coordinator

4 days ago


Columbia, South Carolina, United States Matsunaga Pain Management LLC- DBA 'Comprehensive Pain Center' Full time
Job DescriptionAt Matsunaga Pain Management LLC- DBA 'Comprehensive Pain Center', we are seeking a highly skilled and compassionate Medical Receptionist to join our team. As a Medical Receptionist, you will play a vital role in ensuring the smooth operation of our practice, providing exceptional patient care, and supporting our healthcare professionals.

Key Responsibilities:

• Manage the process of new patient integration, scheduling procedures, and serving as a liaison between patients, practitioners, and insurance carriers.
• Manage incoming phone calls, check emails, and phone messages.
• Process faxes, answer and direct phone calls, and act as a liaison between the practice and billing department.
• Schedule appointments, process copays and payments, and manage new patient logs and requirements for practice admission.
• Process insurance and pre-auth, obtain referrals for OV, and obtain approvals for office visits and procedures for applicable patients.
• File medical records and charts, and perform other duties as needed.

Requirements:

• Personable and friendly with excellent communication skills.
• Punctual and responsible with the ability to multitask and work in a fast-paced environment.
• Proficiency with a computer and typing required.
• Strong oral and written communication skills, with the ability to deal with frequent change, delays, or unexpected events.
• Ability to work quickly and efficiently, with flexibility to work various hours, including occasional evenings.

Physical Demands:

• Work will require sitting for prolonged periods of time, intermittent walking/bending/stooping, and frequent computer use. Manual dexterity to operate phone and other standard office equipment. Vision and hearing correctable to normal range for telephone and direct patient contact.

We are looking for a long-term commitment, with preference given to applicants who can commit to at least 1 year. Starting pay is $15-17/hr, with a regular full-time schedule of Monday - Friday, 8:00am - 4:00pm (hours may vary). A background check will be performed if hired.

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