Customer Service Expert

3 weeks ago


East Hartford, Connecticut, United States Big Lots Full time

About Big Lots:

We are a leading retailer offering a wide range of products, including furniture, apparel, and home goods. Our goal is to provide customers with an exceptional shopping experience.

Responsibilities:

  • Customer Service: Provide excellent customer service to ensure customer satisfaction.
  • Store Operations: Manage store operations, including inventory management and visual merchandising.
  • Leadership: Lead a team of sales associates and provide coaching and development opportunities.
  • Recovery: Implement recovery strategies to improve sales and customer satisfaction.

Benefits:

  • 20% Discount: Enjoy a 20% discount on almost everything in store - even food.
  • 30% Discount: Receive a 30% discount on Indoor and Outdoor furniture.


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