Sales Director

1 day ago

Nashville, Tennessee, United States Pinnacle Live Full time
Sales Manager Job Description

Pinnacle Live is a premium, in-house AV partner that elevates live event expectations for people and venues who demand better. We're looking for a dedicated Sales Manager to drive the sales efforts of their assigned venue.

Key Responsibilities:
  • Act as front-line sales for the venue sales team and generate all scope of work (SOW) and contracts for leads.
  • Move leads through the sales funnel using our Company's proprietary sales process, focusing on connection, prequalification, solutions, and more.
  • Serve as a sales subject matter expert and ambassador for the designated hotel sales team.
  • Generate and revise the scope of work, quotes, proposals, and contracts based on the needs of venue leads requiring AV products and services.
  • Build a deep knowledge of Pinnacle Live's products and offerings and display a passion for learning and understanding new technologies.
  • Provide hotel leads with necessary resources, i.e., layouts, renderings, and visuals, product suggestions, etc.
  • Enter all pertinent client information into Pinnacle Live's CRM platform and develop and drive an individual sales strategy that includes individual and team funnel and sales activity reporting.
  • Communicate and collaborate effectively with the In-Venue Sales team and the National Director of Venue Sales.
  • Focus on building outstanding relationships, lines of communication, and trust within the hotel sales team and Pinnacle Live internal teams.
  • Represent Pinnacle Live and hotel venue during site visits, planning meetings, pre-convention, and debrief meetings.
  • Deliver "Gold Standard" customer experiences throughout the sales process, event execution, and post-event follow-up.
  • Manage accurate and timely billing of events and clients.
Requirements:
  • Bachelor's degree in business or a related field.
  • Minimum of two (2) years of experience in a customer service-facing role; prior sales experience in the hospitality industry preferred.
  • Proficiency in CRM platforms, ability to generate high-quality insights into sales activity and progress.
  • Production and Staging experience are preferred.
  • Scenic and Decor experience is preferred.
  • Rigging, Electrical, and Exhibit experience is preferred.
Preferred Skills and Knowledge:
  • Highly skilled communicator; exceptional interpersonal and relationship-building skills.
  • Highly skilled at project management; proven success working in a fast-paced environment.
  • Problem solver mindset: ability to remove obstacles for clients through strong organizational skills.
  • Highly skilled customer service mindset: willing to go above and beyond for Pinnacle Live clients.
  • Very strong time management skills with the ability to work on multiple projects at a time effectively.
  • Strong business communication, presentation, and writing skills with a heavy focus on managing multiple communication platforms effectively.
  • Exceptional relationship builder, internally and externally.

Pinnacle Live is an E-Verify and Equal Employment Opportunity Employer. Pinnacle Live is committed to welcoming, valuing, and supporting every person and their unique contributions. We are actively working to foster an environment where diversity, equity, inclusion, belonging, and mutual respect thrive.

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