Customer Success Liaison

3 days ago


Columbus, Indiana, United States Alisha Roberts - State Farm Agent Full time
About the Role

As an Account Representative at Alisha Roberts - State Farm Agent, you will be responsible for building and maintaining strong relationships with our customers. You will act as a liaison between our customers and agency departments, ensuring that their needs are met and exceeded.

Key Responsibilities
  1. Develop and implement effective strategies to establish and maintain strong customer relationships.
  2. Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  3. Work closely with agency departments to ensure that customer needs are met and exceeded.
Requirements
  • High school diploma or equivalent required; degree in business or related field preferred.
  • Minimum 1-2 years of experience in sales or customer-facing roles.
  • Excellent communication and interpersonal skills, with the ability to relate to customers and understand their needs.
What We Offer
  • Competitive salary: $55,000 - $75,000 per year.
  • Bonus opportunities based on performance.
  • Paid time off (holidays and personal/sick days).
  • Growth potential and opportunities for advancement within the agency.


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