Medical Office Manager

6 days ago


Columbus, Indiana, United States Bulwark Health Full time

Bulwark Health is offering a competitive salary for this role, estimated to be around $85,000 per year.

Job Description

This exciting opportunity as Medical Office Manager - Clinical Operations Lead at Bulwark Health in Columbus, IN requires an experienced and skilled professional to oversee the day-to-day operations of our medical practice. As a key member of our team, you will be responsible for managing staff, ensuring exceptional customer service, and handling receptionist and nursing duties.

Main Responsibilities:

  • Manage staffing schedules, record hours worked, vacation/sick days, and other paid time off, ensuring compliance with company policies.
  • Process employee payroll, coordinate sufficient staffing coverage, and oversee staff performance reviews.
  • Plan, implement, and oversee office policies and procedures, improving customer service and patient satisfaction.
  • Act as liaison with the billing team, providing necessary documents and tracking charges.
  • Address patient inquiries, communicate with providers, and guide staff on de-escalation techniques.
  • Implement protocols for quality healthcare delivery, ensure medical sample management, and maintain accurate records.

Requirements:

  • Medical office expertise, strong communication and problem-solving skills, and attention to detail.
  • RN license in Indiana, experience in healthcare administration, and knowledge of electronic health records systems.

About Us:

Bulwark Health is a dynamic organization committed to delivering exceptional patient care. We value teamwork, innovation, and continuous improvement.



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