Technical Support Specialist
2 weeks ago
We are seeking a highly skilled Technical Support Analyst II to join our team at The Vincit Group. As a Technical Support Analyst II, you will be responsible for providing technical support to our employees, including troubleshooting and resolving hardware and software issues, configuring and deploying computer systems, and maintaining network print queues.
Key Responsibilities- Provide technical support to employees, including troubleshooting and resolving hardware and software issues
- Configure and deploy computer systems, including desktops, laptops, and mobile devices
- Maintain network print queues and resolve network printing issues
- Diagnose, troubleshoot, and resolve hardware, software, and network issues
- Assist in completing projects and other duties as assigned
- High school diploma or GED or higher in IT or related field; or equivalent combination of experience, training, education from which comparable knowledge, skills, and abilities have been achieved
- 3-5 years of experience in an end-user workstation support role or computer operations environment
- Strong interpersonal skills, knowledge of computer systems, and ability to correctly diagnose and fix network/hardware/software problems
- Fluent in Spanish
- Associates degree or higher in IT or related field
- Microsoft or other industry certifications
- 3 to 7 years of hands-on experience working in an end-user workstation support role or computer operations environment
We offer a dynamic and fast-paced work environment, competitive compensation and benefits package, and opportunities for professional growth and development.
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Technical Support Specialist
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Technical Support Specialist
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Technical Support Specialist
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Technical Support Specialist
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