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Animal Care Reception Specialist

2 months ago

New York, New York, United States Vetcelerator Full time
Join the Vetcelerator Team

We are seeking a committed Animal Care Reception Specialist to enhance our customer service experience. If you have a strong affinity for animals and excel in providing outstanding support to clients, we would love to connect with you.

Key Responsibilities:

  • Client Engagement: Provide a warm welcome to clients and their pets, manage incoming calls and emails efficiently, and coordinate appointment scheduling with precision.
  • Administrative Duties: Facilitate the check-in and check-out process for clients, digitize essential medical records, and ensure the reception area is tidy and well-organized.

Qualifications:

  • Experience in customer service or reception roles is preferred.
  • Knowledge of veterinary management software is advantageous.
  • A minimum of 1 year of experience in a veterinary setting is required.
  • Strong communication and organizational abilities are crucial.
  • A genuine passion for animals and a dedication to delivering excellent care are essential.