Patient Service Coordinator

2 weeks ago


Hamden, Connecticut, United States Smile Brands Group Inc. Full time
Patient Service Representative Opportunity

Mondovi Dental, a part of the Smile Brands family, is seeking a skilled Patient Service Representative to join our team in Hamden, CT.

Your Role:

  • Act as the first point of contact for patients, providing exceptional customer service and support.
  • Verify and collect insurance coverage information, assist with financial arrangements, and book appointments.
  • Manage patient schedules and financial commitments, ensuring seamless communication and care.

Required Qualifications:

  • Minimum 1 year of related experience in a customer-facing role.
  • Strong customer service and communication skills, with a focus on building rapport and trust with patients.
  • Knowledge of dental terminology and procedures.
  • A sparkling personality and a passion for delivering exceptional patient care.

What We Offer:

  • Unparalleled support for career growth and development.
  • A culture that celebrates success, diversity, and teamwork.
  • Competitive wages and benefits package, including medical, dental, vision, and 401K.
  • Quarterly bonus opportunities and paid time off for full-time positions.

About Us:

Mondovi Dental is committed to providing exceptional patient care and a positive work environment. We believe in building a happy, harmonious team where everyone has the opportunity to grow and succeed.

Join Our Team:

As a Patient Service Representative, you will be an integral part of our team, working closely with patients, dentists, and other staff members to deliver exceptional care and service. If you are passionate about patient care, have excellent communication skills, and a strong work ethic, we encourage you to join our team.



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