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Patient Service Representative

2 months ago

Hamden, Connecticut, United States Midwest Dental Group Full time

About the Role

We are seeking a highly skilled and customer-focused Patient Service Representative to join our team at Midwest Dental Group. As a key member of our front desk team, you will be responsible for providing exceptional patient care and ensuring a seamless experience for our patients.

Responsibilities

  • Act as the first point of contact for patients, responding to their inquiries and resolving any issues in a timely and professional manner.
  • Verify and collect insurance coverage information, assisting patients with financial arrangements and scheduling appointments.
  • Provide administrative support, including data entry, filing, and other tasks as needed.
  • Collaborate with our dental team to ensure accurate and efficient patient care.

Requirements

  • Minimum of 1 year of experience in a customer-facing role, preferably in a medical or dental office.
  • Excellent communication and interpersonal skills, with the ability to work effectively with patients, staff, and management.
  • Knowledge of dental terminology and insurance procedures.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.

What We Offer

  • A competitive salary and benefits package, including medical, dental, and vision coverage.
  • Opportunities for professional growth and development, including training and education programs.
  • A dynamic and supportive work environment, with a team-oriented culture.

Why Join Our Team?

At Midwest Dental Group, we value our patients and our team members. We are committed to providing exceptional care and service, and we believe that our team members are the key to our success. If you are a motivated and customer-focused individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.