Medical Office Receptionist

2 weeks ago


Waldorf, Maryland, United States PRECISION ORTHOPEDICS AND SPORTS MEDICINE LLC Full time
We Are Seeking a Medical Office Receptionist

Are you passionate about providing exceptional service to patients and healthcare professionals? We are in search of a Medical Office Receptionist who demonstrates outstanding organizational and administrative skills. The ideal candidate will possess strong communication abilities and thrive in a dynamic, fast-paced environment while managing multiple responsibilities.

Position Type: Full Time/Non-Exempt

Key Responsibilities:

  • Welcome and assist patients both in person and via telephone.
  • Support physicians, staff, and visitors with professionalism.
  • Manage phone inquiries with courtesy and efficiency.
  • Execute various clerical tasks to enhance office operations.
  • Adhere to HIPAA regulations to ensure patient confidentiality.
  • Safeguard sensitive information with the utmost discretion.
  • Coordinate appointment scheduling between patients and healthcare providers.
  • Facilitate communication among insurance companies, patients, and medical staff.
  • Participate in office marketing and community outreach initiatives.
  • Provide administrative assistance to the Practice Manager.
  • Contribute to improvements in patient safety and overall experience.
  • Comply with company policies and procedures.
  • Perform additional tasks to support the growth of the office.

Qualifications:

  • 1-3 years of experience in a healthcare environment is preferred.
  • Familiarity with medical terminology, HIPAA guidelines, and coding practices.
  • Exceptional attention to detail and ability to manage multiple tasks.
  • Strong organizational, administrative, and planning capabilities.
  • Ability to handle confidential information with care.
  • Proficient documentation, communication, and IT skills.
  • Dedication to enhancing the patient experience.
  • An Associate's degree is advantageous.

Physical Requirements:

  • Ability to engage in extended periods of desk work and computer usage.


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