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Medical Office Receptionist

2 months ago

Waldorf, Maryland, United States PRECISION ORTHOPEDICS AND SPORTS MEDICINE LLC Full time
We're Hiring a Medical Office Receptionist

Are you passionate about providing exceptional service in a healthcare environment? We are seeking a dedicated Medical Office Receptionist who possesses strong organizational and administrative skills. The ideal candidate will demonstrate effective communication abilities and thrive under pressure in a dynamic setting while managing multiple responsibilities.

Status: Full Time/Non-Exempt

Key Responsibilities:

  • Welcome and assist patients both in person and via telephone.
  • Provide professional support to physicians, staff, and visitors.
  • Manage phone inquiries with courtesy and professionalism.
  • Perform various clerical tasks to facilitate office operations.
  • Ensure adherence to HIPAA regulations.
  • Maintain confidentiality of sensitive patient information.
  • Coordinate appointment scheduling between patients and healthcare providers.
  • Facilitate communication among insurance companies, patients, and medical staff.
  • Assist with office marketing initiatives and community outreach programs.
  • Offer administrative support to the Practice Manager.
  • Contribute to improvements in patient safety and overall experience.
  • Adhere to company policies and procedures.
  • Take on additional responsibilities to support office development.

Qualifications:

  • 1-3 years of experience in a healthcare environment is preferred.
  • Familiarity with medical terminology, HIPAA compliance, and coding practices.
  • Strong attention to detail and the ability to multitask effectively.
  • Excellent organizational, administrative, and planning capabilities.
  • Ability to manage sensitive information with confidentiality.
  • Proficient documentation, communication, and IT skills.
  • Genuine interest in enhancing the patient experience.
  • An Associate's degree is advantageous.

Physical Requirements:

  • Ability to engage in extended periods of desk work and computer usage.