Sales Support Specialist

8 hours ago


Denver, Colorado, United States 3 Day Blinds (Sales Support) Full time
Job Title: Local Market Manager

At 3 Day Blinds (Sales Support), we're seeking a highly skilled Local Market Manager to join our team. As a key member of our sales support team, you'll play a vital role in ensuring the success of our Design Consultants (DCs) by providing coaching, guidance, and support.

Key Responsibilities:
  • Provide ride-alongs and coaching to new DCs to help them solidify and apply their knowledge of our products, processes, and resources.
  • Support veteran DCs with their ongoing development through ride-alongs, team meetings, and sharing expertise.
  • Collaborate with the training department to develop and implement coaching programs.
  • Conduct regular check-ins with DCs to provide feedback, coaching, and support.
  • Help instill good habits in new DCs, such as time management, following processes, and responding to email inquiries.
  • Improve sales error occurrence and first-time installation rates by researching causes, coaching DCs, and providing feedback in team meetings.
Requirements:
  • Well-defined relationship-based service skills with a demonstrated customer service orientation.
  • Strong ability to manage competing priorities in a timely manner and multitask in a fast-paced environment.
  • Ability to learn quickly and be resourceful.
  • Excellent interpersonal and communication skills.
  • Ability to work independently and engage successfully in a team.
  • Well-organized with attention to detail and consistent follow-through.
  • High school degree or equivalent required; 2-year college degree preferred in a related discipline.
  • 2 years of facilitate training experience preferred; 3-5 years of retail or in-home sales support experience preferred.
What We Offer:
  • Annual base salary range: $65K-$75K.
  • 4 weeks of world-class training and state-of-the-art tools, including a laptop, smartphone, product samples, and other resources necessary for success.
  • Mileage reimbursement.
  • Competitive benefits, including medical, dental, vision, time off with pay, and a 401(k) plan with employer matching.
  • Short-term and long-term disability benefits at no cost to you.
  • Company-paid life and accidental death and dismemberment insurance with opportunities to elect additional voluntary insurance plans.
  • Eligible employees receive six weeks of paid parental leave to bond with a child following birth, adoption, or foster placement.
  • Enjoy amazing discounts on 3 Day Blinds products and access to various exclusive discounts.


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