IT Support Specialist

1 month ago


Allentown, Pennsylvania, United States Integrated Community Living and Par Full time
Job Description
Integrated Community Living and Par is seeking a skilled IT Support Specialist to ensure the smooth operation of our computer systems, networks, and equipment. The ideal candidate will have strong technical skills, excellent customer service, and communication skills.

Responsibilities
  • Maintain computer hardware in working order
  • Set up employee workstations (computers, printers, routers, etc)
  • Install and configure software
  • Train colleagues in best practices in technology and how to use software and equipment
  • Assess security risks and ensure the security of networks and computer systems
  • Maintain optimized local network

Qualifications
  • A bachelor's degree in Computer Science or a related field is preferred
  • Previous experience as an IT Technician or an IT Certification is preferred
  • Strong troubleshooting and analytical skills
  • Ability to work well as part of a team
  • Strong written and verbal communication skills
  • Understanding of data privacy and security

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