Disability Claims Advocate
6 days ago
Premier Disability Services, LLC is a full-service Social Security Disability advocacy firm. Our dedicated services have successfully supported over 100,000 individuals in filing their applications.
We are seeking qualified entry-level Application Specialists to assist claimants in completing their Social Security Disability applications by gathering necessary information during phone calls.
Responsibilities:
- Complete the online application for the claimant.
- Ask a series of personal and medical questions.
- Navigate multiple systems to complete the process.
- Demonstrate empathy, compassion, and patience.
- Maintain confidentiality of sensitive information.
- Meet productivity and quality goals.
- Utilize call management software to answer calls and adhere to the specified schedule and breaks.
Key Details:
- Position: Full-time
- Location: Brooklyn Park, MN
- Starting Pay: $18/hour, with the potential to earn an additional $750/month based on performance.
- Benefits: Comprehensive package including medical, dental, and vision coverage, PTO and Paid Holidays.
- Growth Opportunities: Plenty of chances to advance within the company.
Qualifications:
- Previous experience in a call center environment is preferred.
- Customer service-oriented with a demonstrated ability to show empathy.
- Excellent written and verbal communication skills.
- Must be patient and inclined to help others.
- Strong attention to detail.
- Ability to achieve high productivity and quality standards.
- Proficient in Windows OS, Internet, and associated software.
- Bilingual (English/Spanish) is a plus.
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