Vehicle Registration Specialist
2 days ago
This position is the primary vehicle registration control specialist provider for Branches within Branch Operations. The position provides a wide variety of specialized DMV support to the Branches by creating efficiencies and providing resources to Branch Management and Member Service employees.
Key Responsibilities- Process DMV balancing and perform daily physical audit of all DMV transactions.
- Maintain current knowledge of DMV regulations, policies, and procedures.
- Reconcile application review list to identify areas of inconsistencies or trends for the various Branches.
- Process appropriate holdouts (DMV transactions that require corrections) and complete a daily audit checklist.
- Bookkeeping - Verify all funds are correct and prepare bank deposits.
- Prepare check logs and submit appropriate InfoPath forms.
- Prepare ledgers and assist in resolving discrepancies.
- Process office collection reports and contact member to collect outstanding funds.
- Maintain office filing system.
- Print and review DMV reports.
- Daily reports include Office Collection, Password Security, Inventory Activity, and Production Statistics reports per Branch.
- Communicate with Branch Management to obtain appropriate signatures.
- Purge reports from DMVA system.
- Maintain and follow retention guidelines.
- Answer telephone inquiries to support DMV Help Desk.
- Respond to email inquiries to support DMV E help.
- Provide DMV supplies to Branches.
- Provide Branch staff support and DMV Branch audit support to ensure compliance.
- Submit documents and data entry via InfoPath form when necessary.
- Appropriate knowledge of DMV license bulletins and DMV registration manual.
- High School GED.
- 1-3 years Administrative assistance or other clerical work experience.
- Preferred 1-3 years Previous experience in the Branch offices.
- Advanced knowledge and training in DMV rules, regulations and procedures preferred.
- Moderate skill required in the operation of additional Branch equipment such EICS and MRM Portal.
- General typing, Windows, Microsoft Office, Outlook and Internet/Intranet access skills required.
- General knowledge of Club systems required.
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