Snowmaking Operations Manager

5 days ago


North Troy, Vermont, United States Jay Peak Resort Full time
Job Summary

We are seeking a highly skilled and experienced Snowmaking Shift Lead to join our team at Jay Peak Resort. As a key member of our snowmaking department, you will be responsible for directing the activities of snowmaking personnel, ensuring the safe and efficient operation of our snowmaking system, and maintaining a high level of customer satisfaction.

Key Responsibilities
  • Leadership and Supervision
    • Direct and supervise snowmaking personnel to ensure the safe and efficient operation of the snowmaking system.
    • Provide guidance and training to snowmaking personnel to ensure they have the necessary skills and knowledge to perform their duties.
    • Conduct regular inspections of snowmaking equipment and facilities to ensure they are in good working order.
  • Snowmaking Operations
    • Develop and implement snowmaking plans to ensure optimal snow coverage and quality.
    • Operate and maintain snowmaking equipment, including pumps, pipes, and guns.
    • Monitor and control snowmaking system performance to ensure optimal efficiency and effectiveness.
  • Customer Service
    • Provide exceptional customer service to resort guests, including responding to customer inquiries and resolving customer complaints.
    • Work with other resort departments to ensure seamless customer service and a positive guest experience.
Requirements
  • Education and Experience
    • Associate's degree or equivalent in a related field, such as snowmaking operations or a related field.
    • Minimum 3 years of experience in snowmaking operations, including experience in leadership and supervision.
  • Skills and Qualifications
    • Strong leadership and supervisory skills, with the ability to motivate and direct a team.
    • Excellent communication and customer service skills, with the ability to work effectively with guests and resort staff.
    • Strong problem-solving and analytical skills, with the ability to troubleshoot and resolve complex issues.
    • Ability to work in a fast-paced environment, with a high level of attention to detail and accuracy.
Working Conditions

The Snowmaking Shift Lead will work in a fast-paced environment, with a high level of physical activity and exposure to extreme weather conditions. The position requires the ability to work in a team environment, with a high level of flexibility and adaptability.



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