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Customer Service Representative

2 months ago


Winter Haven, Florida, United States CWI Logistics Full time

Job Summary

CWI Logistics is seeking a highly organized and detail-oriented Customer Service Representative to join our team. As a key member of our operations team, you will be responsible for providing exceptional customer service, managing warehouse operations, and ensuring seamless logistics processes.

Key Responsibilities:

  • Customer Service: Respond to customer inquiries, resolve issues, and provide timely updates on order status.
  • Warehouse Operations: Manage inventory, process orders, and maintain accurate records.
  • Logistics Coordination: Coordinate with drivers, dock personnel, and other stakeholders to ensure efficient loading and unloading of trucks.
  • Administrative Support: Perform clerical tasks, such as data entry, filing, and printing documents.

Requirements:

  • Education: High school diploma or equivalent required.
  • Experience: 2 years of general clerical and customer service experience in a warehouse environment.
  • Skills: Excellent communication and organizational skills, ability to work in a fast-paced environment, and proficiency in Warehouse Management systems.

What We Offer:

  • Competitive Salary: We offer a competitive salary and benefits package.
  • Opportunities for Growth: We are a growing company with opportunities for advancement.
  • Collaborative Team Environment: We value teamwork and collaboration.