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Customer Service Representative
2 months ago
Job Summary
CWI Logistics is seeking a highly organized and detail-oriented Customer Service Representative to join our team. As a key member of our operations team, you will be responsible for providing exceptional customer service, managing warehouse operations, and ensuring seamless logistics processes.
Key Responsibilities:
- Customer Service: Respond to customer inquiries, resolve issues, and provide timely updates on order status.
- Warehouse Operations: Manage inventory, process orders, and maintain accurate records.
- Logistics Coordination: Coordinate with drivers, dock personnel, and other stakeholders to ensure efficient loading and unloading of trucks.
- Administrative Support: Perform clerical tasks, such as data entry, filing, and printing documents.
Requirements:
- Education: High school diploma or equivalent required.
- Experience: 2 years of general clerical and customer service experience in a warehouse environment.
- Skills: Excellent communication and organizational skills, ability to work in a fast-paced environment, and proficiency in Warehouse Management systems.
What We Offer:
- Competitive Salary: We offer a competitive salary and benefits package.
- Opportunities for Growth: We are a growing company with opportunities for advancement.
- Collaborative Team Environment: We value teamwork and collaboration.