Insurance Customer Service Representative

2 days ago


Winter Haven, Florida, United States State Farm Insurance Full time
Job Title: Account Associate

At State Farm Insurance, we're looking for a skilled and customer-focused individual to join our team as an Account Associate. As a key member of our team, you'll play a vital role in providing exceptional customer service and ensuring the smooth operation of our insurance policies.

Key Responsibilities:
  • Customer Service: Assist customers with their insurance needs by providing accurate and timely information, resolving policy inquiries and claims, and addressing customer concerns in a professional and efficient manner.
  • Policy Management: Process policy changes and updates in our system, maintain customer records, and update information as needed to ensure compliance with regulations and guidelines.
  • Team Collaboration: Work closely with team members to resolve customer issues, share knowledge, and ensure customer satisfaction.
  • Professional Development: Stay up to date with insurance products and industry trends to effectively assist customers and continuously improve knowledge and skills through training and development opportunities.

What We Offer: As a valued member of our team, you'll have the opportunity to work in a dynamic and supportive environment, with access to ongoing training and development opportunities to help you grow and succeed in your career.



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