Customer Service Representative
9 hours ago
At State Farm Insurance, we're seeking a skilled Customer Service Representative to join our team. As a key member of our customer service team, you'll be responsible for providing exceptional support to our customers, ensuring their needs are met and exceeded.
Key Responsibilities:- Assist customers with inquiries, complaints, and policy changes
- Provide accurate and timely information regarding insurance products and services
- Process policy applications, renewals, and cancellations
- Handle billing and payment inquiries
- Resolve customer issues and complaints in a professional and efficient manner
- Collaborate with team members to ensure customer satisfaction
- Maintain accurate customer records and update information as needed
- Follow company policies and procedures to ensure compliance with insurance regulations
- Stay updated on industry trends and changes in insurance policies
- Continuously improve knowledge and skills through training and development opportunities
We're looking for a customer-focused individual who is passionate about delivering exceptional service and building strong relationships with our customers. If you're a team player with excellent communication skills and a strong work ethic, we'd love to hear from you.
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