Patient Access Representative

4 days ago


Florence, Oregon, United States PeaceHealth Full time

Job Summary:

PeaceHealth is seeking a skilled Patient Access Representative to join our team. As a key member of our healthcare team, you will play a vital role in ensuring seamless patient access to our medical services.

Key Responsibilities:

  • Pre-Registration and Registration: Accurately collect and verify patient demographic and financial information, ensuring timely and efficient registration processes.
  • Insurance Verification and Pre-Certification: Verify patient coverage and obtain necessary authorizations to ensure smooth patient flow.
  • Clinical Liaison: Collaborate with physician practices to coordinate pre-visit services, ensuring effective communication and timely patient preparation.
  • Customer Service: Respond to patient inquiries and provide exceptional customer service, addressing concerns and resolving issues in a professional and courteous manner.
  • Departmental Coverage: Assist with coverage as needed, ensuring seamless operations and maintaining high-quality patient care.
  • Scheduling and Reminders: Manage daily appointment schedules, including reminder calls and referrals, to ensure timely and efficient patient flow.

Requirements:

  • Experience: Minimum of 1 year of medical office or related customer service experience.
  • Skills: Strong background in customer service, excellent time management skills, and good interpersonal skills.
  • Education: High school diploma or equivalent required.

What We Offer:

PeaceHealth is committed to the overall wellbeing of our caregivers, offering a comprehensive total rewards package, including competitive compensation, comprehensive benefits, and opportunities for growth and development.



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