Community Outreach Coordinator
1 week ago
Overview:
As a key member of our team, you will be responsible for driving residential sales opportunities through door-to-door sales efforts and networking throughout the community to provide individual consumers with basic services such as telephone, internet, and cable TV.
Main Responsibilities:
- Work targeted sales campaigns through door-to-door efforts and networking within the community to drive results.
- Identify individual customer's current and potential product needs and make recommendations.
- Increase the customers understanding of Midco products and pricing options.
- Possess strong knowledge of product features, benefits, pricing, and campaigns for cable TV, high-speed internet, phone, and in an effort to sell and upsell to new and existing customers by going door-to-door within territory.
- Accurately set up accounts for new customers, prepare work orders for installs, repairs, and other customer transactions.
- Maintain and update turf management plan without assistance, able to work independently.
- Build and maintain strong relationships based on trust and mutual respect with potential and existing customers within your department and community.
- Apply a positive customer service attitude in interactions with all customer and establish positive rapport.
- Meet or exceed defined sales goals (weekly, monthly, yearly, etc.).
- Follow up with customers in a timely manner, if necessary.
- Be patient and understanding in all customer interactions.
- Dress in a professional manner to positively represent Midco's image throughout the community.
- Clearly explain and demonstrate equipment connectivity and functionality.
- Travel to new and growing markets for sales campaigns.
- Operate and drive a Company vehicle in accordance with all Midco policies including maintaining a safe driving record.
- Maintain regular attendance as required by your position.
- Follow and serve as a role model in displaying Midco's Core Values and Leadership Success Drivers.
- Adhere to Midco's privacy guidelines to ensure each customer's privacy.
About Our Community:
We serve 460,000 homes and businesses in 400 communities across the Midwest.
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