Experienced Sewing Operations Manager

1 week ago


Toms River, New Jersey, United States STS Staffing & Temporary Services, Inc. Full time
Job Overview:

This position is being filled through STS Staffing & Temporary Services, Inc., and it is a direct hire role. The Retail Store Manager will oversee the day-to-day operations of our retail store, ensuring exceptional customer service and effective management of store resources. The ideal candidate will possess a strong background in retail management as well as hands-on experience with sewing and sewing equipment. This role involves managing staff, optimizing sales, and maintaining a well-organized store environment.

Key Responsibilities:
  • Store Operations: Manage daily operations including opening and closing procedures, inventory management, and maintaining store presentation.
  • Team Leadership: Recruit, train, and supervise retail staff. Schedule shifts, delegate tasks, and ensure high levels of staff performance and morale.
  • Customer Service: Provide excellent customer service, address customer inquiries and concerns, and resolve issues to ensure a positive shopping experience.
  • Sales Management: Develop and implement sales strategies to meet or exceed store targets. Analyze sales data and trends to optimize product placement and promotions.
  • Product Knowledge: Utilize your sewing expertise to assist customers with product selection and troubleshooting. Maintain up-to-date knowledge of sewing machines, fabrics, and accessories.
  • Inventory Control: Oversee inventory levels, conduct regular stock audits, and manage reordering of products. Ensure accurate stock records and minimize losses.
  • Visual Merchandising: Create attractive store displays that enhance the customer experience and drive sales.
  • Compliance: Ensure store operations comply with company policies, health and safety regulations, and legal requirements.
Qualifications:
  • Experience: Minimum of 3 years of retail management experience, with a proven track record of driving sales and managing a team.
  • Sewing Knowledge: Hands-on experience with sewing machines, fabrics, and sewing techniques is required. Familiarity with current sewing trends and products is a plus.
  • Skills: Strong leadership and interpersonal skills, excellent problem-solving abilities, and proficiency in point-of-sale systems and retail software.
  • Education: High school diploma or equivalent required; a degree in business, retail management, or a related field is preferred.


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