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Childcare Center Operations Manager
2 months ago
The Learning Experience is seeking a dedicated and skilled individual to take on the role of Childcare Administrator. This position is crucial for overseeing the effective operation of our center, ensuring a nurturing environment where both staff and children can flourish.
Key Responsibilities:
Operational Management and Team Leadership:
- Recruit and onboard exceptional staff, ensuring the center is adequately staffed with qualified educators.
- Oversee staffing schedules to maintain optimal teacher-to-child ratios at all times.
- Project future enrollment trends based on yearly graduation rates.
- Manage inventory for supplies, educational materials, and staff recognition items.
- Maintain vendor partnerships, coordinating maintenance and technology support as needed.
- Collaborate with the Center Director to facilitate team meetings, sharing vital information and establishing goals.
Community Engagement:
- Implement marketing initiatives within the center and engage in local outreach activities.
- Utilize social media platforms to foster parent engagement and retention.
- Guide prospective families through the enrollment process, including tours and follow-ups.
- Conduct informative tours, showcasing the center's unique features and maintaining relationships with potential clients.
- Possess a comprehensive understanding of local childcare options.
- Manage the lead tracking system and maintain accurate customer databases.
- Oversee the registration process and ensure the integrity of family and employee records.
- Communicate effectively with families regarding billing and center updates.
- Develop and manage a budget for family engagement activities.
Qualifications:
- Proven leadership skills with at least 1+ years of experience in a customer-oriented sales environment.
- Experience in a childcare setting for a minimum of 1+ years.
- Ability to analyze data to inform business decisions.
- A Bachelor's degree is preferred.