Mental Health Support Specialist
6 days ago
We are seeking a highly motivated and compassionate Mental Health Technician to join our team at Discovery Mood & Anxiety Programs. As a Mental Health Technician, you will play a vital role in supporting patients through their treatment experience, ensuring their safety and well-being, and contributing to the overall success of our program.
Key Responsibilities- Orienting New Patients
Provide a warm and welcoming introduction to our treatment program, its requirements, and routine. Complete necessary assessments within 24 hours of admission to ensure a smooth transition for our patients.
Monitoring Patient SafetyConduct regular checks on patients in the milieu, bedrooms, or other areas to ensure their safety and well-being. Report any concerns or issues to the treatment team promptly.
Facilitating Treatment PlansWork closely with therapists to provide day-to-day support to patients, helping them engage in positive coping skills and behaviors. Direct patients in a clear, concise, and informative manner to ensure they understand their treatment plan.
Leading Therapeutic GroupsRun and engage patients in therapeutic groups, such as coping skills, relapse prevention, and psychoeducation, for the expected length of time identified in the program schedule. Assist in providing group ideas and contribute to the overall success of our program.
Documenting Patient BehaviorsDocument any behaviors that occur in the milieu in a thorough and appropriate manner, maintaining confidentiality and adhering to our program's policies and procedures.
Providing Excellent Customer ServiceAnswer phone calls promptly and politely, transferring inquiries to the therapist, milieu manager, or program director as needed. Maintain a clean environment by completing cleaning tasks and documenting as required.
Qualifications- Education
High School Diploma or equivalent required. Bachelor's degree or one year of experience working with mental health or adolescents preferred.
CertificationsCPI and CPR/First Aid certification within 90 days of employment with Discovery required.
Communication SkillsExcellent communication and interpersonal skills, with the ability to work effectively with patients, staff, and management.
TeamworkAbility to work collaboratively as part of a team, contributing to the overall success of our program.
What We Offer- Competitive Compensation
Competitive hourly rate, dependent on geographic region, education, and experience.
Benefits401(k), healthcare benefits, vacation and sick days, employee referral program, employee discounts, continuing education programs, and training opportunities.
Advancement OpportunitiesOpportunities for advancement within the organization, with a focus on professional development and growth.
We are proud to be an EEO employer and maintain a drug-free workplace. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, or national origin. If you are passionate about making a difference in the lives of others, we encourage you to apply for this exciting opportunity to join our team at Discovery Mood & Anxiety Programs.
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