Enterprise Customer Success Manager
1 week ago
At Persona, we're building a comprehensive identity infrastructure to help businesses better serve and protect their customers' identities.
As a member of our Customer Success team, you'll be a trusted advisor for a portfolio of growing Enterprise customers, supporting them at each stage of their lifecycle with Persona and ensuring they derive value from our platform and services.
Key Responsibilities- Onboard new customers and manage relationships with existing customers
- Strengthen customers' engagements with Persona through renewals and expansion
- Master Persona's platform products and communicate offerings to large customers
- Own the customer relationship with Enterprise organizations, serving as a trusted advisor to executive and senior leadership
- Manage best-in-class customer health in your portfolio by identifying growth opportunities and mitigating account risks
- A minimum of 5+ years of work experience with a complex technical SaaS product in Customer Success, Account Management, or other relevant roles
- Proven track record of learning and understanding technical and complex products
- Experience managing complex customer engagements with Enterprise businesses
- Prioritization of customer experience and empathy, with a goal of portfolio retention and expansion
We strive to put diversity and inclusion at the forefront of everything we do, reflecting our core values.
Our DEIB Employee Resource Group seeks to build a diverse and inclusive team that fosters an environment where each Personerd feels empowered to bring their unique differences to work and achieve their full innovative potential.
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Enterprise Customer Success Manager
4 weeks ago
San Francisco, California, United States Atlassian Full timeAbout the RoleWe are seeking an experienced Enterprise Customer Success Manager to join our team at Atlassian. As a key member of our Customer Success organization, you will be responsible for driving customer success and growth across our enterprise customer base.Key ResponsibilitiesDevelop and execute customer success plans to ensure customers realize...
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Enterprise Customer Success Manager
3 weeks ago
San Francisco, California, United States Atlassian Full timeAbout the RoleWe are seeking an experienced Enterprise Customer Success Manager to join our team at Atlassian. As a key member of our Customer Success organization, you will be responsible for driving customer success and growth across our enterprise customer base.Key ResponsibilitiesDevelop and execute customer success plans to ensure customers realize...
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Enterprise Customer Success Manager
4 weeks ago
San Francisco, California, United States Gong Ltd. Full timeAbout the RoleGong Ltd. is seeking a seasoned professional to lead our Enterprise Customer Success team. As a key member of our revenue growth team, you will be responsible for driving customer engagement, product adoption, and business outcomes.Key ResponsibilitiesLead a team of 6-8 Enterprise Customer Success Managers in delivering exceptional customer...
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Enterprise Customer Success Manager
3 weeks ago
San Francisco, California, United States Canary Technologies Full timeAbout the RoleAs a key member of our team, you'll be responsible for driving the success of our largest and most prestigious hospitality clients.Your role will be crucial in ensuring the successful deployment of our solutions, building strong relationships with key stakeholders, and expanding our product footprint within our enterprise accounts.You'll work...
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Enterprise Customer Success Manager
2 weeks ago
San Francisco, California, United States Ironclad Inc Full timeCustomer Success Manager, EnterpriseIronclad is the leading contract lifecycle management platform for innovative companies. Our platform helps businesses manage contracts efficiently, accelerating contracting while maintaining compliance. We're a leader in the Forrester Wave for Contract Lifecycle Management and have been recognized as a Fortune Great Place...
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Enterprise Customer Success Manager
2 weeks ago
San Francisco, California, United States Box Full timeUnlock Customer Success with BoxAt Box, we're on a mission to revolutionize the way businesses work together. As an Enterprise Customer Success Manager, you'll play a critical role in driving growth and retention for our customers, ensuring they get the most out of our platform.Key Responsibilities:Conduct customer engagement calls to understand their needs...
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Enterprise Customer Success Manager
2 weeks ago
San Francisco, California, United States Anthropic Limited Full timeAbout the RoleWe are seeking an experienced Enterprise Customer Success Manager to join our team at Anthropic Limited. As a key member of our customer success organization, you will play a critical role in ensuring our customers achieve their business objectives through the effective use of our products.Key Responsibilities:Becoming an expert in our...
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Enterprise Customer Success Manager
3 weeks ago
San Francisco, California, United States Narvar Full timeAbout the RoleWe are seeking a highly motivated and experienced Enterprise Customer Success Manager to join our team at Narvar. As a key member of our Customer Success organization, you will be responsible for driving customer health and success from go-live through to renewal and expansion.Key ResponsibilitiesOwn the health and success of your customers,...
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Enterprise Customer Success Manager
3 days ago
San Francisco, California, United States Box Full timeAbout BoxBox is the world's leading Content Cloud, trusted by over 115,000 organizations worldwide, including nearly 70% of the Fortune 500. Our mission is to bring intelligence to the world of content management, empowering our customers to transform workflows across their organizations.Job SummaryWe're seeking an experienced Enterprise Customer Success...
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Enterprise Customer Success Manager
2 weeks ago
San Francisco, California, United States Canary Technologies Full time{"About the Role": "Unlock the Future of Hospitality TechnologyAs a key member of our team, you'll have the opportunity to shape the direction of Canary Technologies and drive success for our enterprise clients.With a focus on strategic deployments, stakeholder relationships, and business growth, you'll play a critical role in steering our company's...
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Enterprise Customer Success Manager
3 weeks ago
San Francisco, California, United States Anthropic Full timeAbout AnthropicAt Anthropic, we're on a mission to create AI systems that are reliable, interpretable, and steerable. Our goal is to ensure that AI benefits society as a whole, and we're committed to making this vision a reality.The RoleWe're seeking an Enterprise Customer Success Manager to join our team. As a key member of our customer success...
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Customer Success Manager
50 minutes ago
San Francisco, California, United States Comulate Full timeAbout the RoleWe're seeking a seasoned Customer Success Manager to join our growing customer operations team at Comulate. As a key member of our team, you'll be responsible for partnering with our enterprise customers to maximize their success post-sale.Key ResponsibilitiesPartner directly with customers throughout their post-sale journey, spanning...
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Senior Customer Success Manager for Enterprises
1 month ago
San Francisco, California, United States Canary Technologies Corp Full timeOverview of the PositionIn the role of Senior Customer Success Manager for Enterprises, you will collaborate with some of the most esteemed hospitality organizations globally.Your position is vital: you will oversee the success of significant implementations, nurture robust relationships with essential stakeholders, and enhance Canary's product presence...
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Senior Customer Success Manager for Enterprises
1 month ago
San Francisco, California, United States Canary Technologies Corp Full timePosition OverviewAs a Senior Customer Success Manager for Enterprises, you will engage with some of the most renowned hospitality organizations globally.Your role is pivotal: you will guarantee the success of key implementations, nurture robust relationships with essential stakeholders, and enhance Canary's product presence within our enterprise clientele....
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Senior Customer Success Manager for Enterprises
1 month ago
San Francisco, California, United States Canary Technologies Corp Full timeOverview of the PositionIn the role of Senior Customer Success Manager for Enterprises, you will collaborate with some of the most esteemed hospitality organizations globally.Your contribution is vital: you will guarantee the effective implementation of strategic initiatives, nurture robust relationships with essential stakeholders, and broaden the reach of...
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Senior Customer Success Manager for Enterprises
1 month ago
San Francisco, California, United States Canary Technologies Corp Full timePosition OverviewThe Enterprise Customer Success Manager will play a pivotal role in engaging with elite hospitality organizations globally.This position is essential for ensuring the effective implementation of strategic initiatives, nurturing robust relationships with influential stakeholders, and broadening the reach of Canary's offerings within our...
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Senior Customer Success Manager for Enterprises
1 month ago
San Francisco, California, United States Canary Technologies Corp Full timePosition OverviewThe Enterprise Customer Success Manager plays a pivotal role in engaging with top-tier hospitality organizations globally. This position is essential for ensuring the successful implementation of strategic initiatives, nurturing robust relationships with key decision-makers, and enhancing the presence of Canary's solutions within enterprise...
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Enterprise Customer Success Manager
2 weeks ago
San Francisco, California, United States Narvar Full timeAbout the RoleWe are seeking a highly motivated and experienced Customer Success Manager to join our team at Narvar. As a key member of our Customer Success organization, you will be responsible for driving customer health and success from go-live through to renewal and expansion.Key ResponsibilitiesOwn the health and success of your customers, ensuring they...
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Enterprise Customer Success Manager
2 weeks ago
San Francisco, California, United States Foursquare Full timeAbout FoursquareFoursquare is a pioneering location technology and data cloud platform that bridges the gap between digital spaces and physical places. Our proprietary technology provides the most accurate and trustworthy location data in the world, empowering businesses to make informed decisions, uncover hidden insights, and improve customer...
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Enterprise Customer Success Manager
2 weeks ago
San Francisco, California, United States TaxBit Full timeUnlock Your Potential as a Customer Success Manager at TaxBitJoin our dynamic team at TaxBit, a pioneering company in the digital assets space, as we revolutionize the way businesses approach tax compliance. As a Customer Success Manager, you will play a pivotal role in driving growth, retention, and satisfaction among our esteemed enterprise customers.Key...