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Principal Instructor- Defense/Intel Specialist
2 months ago
About the Role
We are seeking a highly skilled and experienced Principal Instructor to join our team at Esri. As a Principal Instructor, you will play a critical role in empowering our Defense and Intelligence customers with our innovative GIS software.
Key Responsibilities
- Develop and Deliver Training Programs
- Design and deliver training programs through various formats and methods, including in-person, virtual, and hybrid offerings, to enhance users' proficiency in ArcGIS software.
- Identify and address skill gaps through targeted training sessions and workshops.
- Provide ongoing support and guidance to users, answering their questions and helping them overcome challenges.
- Ensure Sustainable GIS Workflows
- Collaborate with customers to understand their business processes and requirements.
- Provide guidance and training on best practices for designing and implementing sustainable GIS workflows.
- Deliver workshops and training sessions to educate customers on sustainable GIS workflows.
- Expand the Use of ArcGIS
- Actively promote the adoption of ArcGIS across customer groups.
- Identify potential use cases for ArcGIS in various business processes and demonstrate its value through facilitation.
- Develop and deliver training workshops and sessions to showcase the capabilities of ArcGIS.
- Communicate the Impact of GIS
- Develop compelling narratives and visualizations to effectively communicate the impact of GIS.
- Collaborate with Content Development and Creation teams to create engaging content, such as case studies and success stories.
- Present the value of GIS to customers.
Requirements
- 8+ years of professional experience leveraging Esri's software capabilities with an emphasis on ArcGIS Desktop and/or ArcGIS Pro, with 2 years of professional experience in classroom facilitation and instructional delivery.
- 6+ years of experience applying GIS principles and technology in support of the intelligence community.
- Ability to handle multiple responsibilities while prioritizing student needs.
- Strong listening skills and the ability to incorporate feedback to continuously improve instructional delivery and course materials.
- Proven ability to collaborate with multiple cross-functional teams.
- Excellent verbal and written communications skills.
- 20% travel time within the year to support an average of 10-15 onsite customer training sessions per year.
- Bachelor's in Geography, Geographic Information Systems (GIS), Computer Science, Physical Sciences, Engineering, Information Science or related field.
Recommended Qualifications
- Familiarity with web-based meeting tools.
- Completion of an Esri technical certification and facilitation certification.
- Demonstrated technical writing ability.
- Up to 40% travel time, including international travel, to support an additional 10-15 customer engagements.
- Master's in Geography, Geographic Information Systems (GIS), Computer Science, Physical Sciences, Engineering, Information Science or related field.
