IT Infrastructure Operations Manager

2 weeks ago


MagstattleBas, Grand Est, United States Ag Processing Inc Full time

Ag Processing Inc is seeking a proactive leader to manage and enhance our IT services alongside dedicated team members. The Network Services Manager is responsible for the strategic design, implementation, and upkeep of our IT infrastructure, ensuring robust security protocols are in place to safeguard the organization's data and systems. This position is crucial for maintaining system and network reliability, security, and operational efficiency, while also overseeing a team of network engineers, technicians, and external service providers.

Key Responsibilities

  • Oversee daily IT infrastructure support and project management, ensuring timely completion within budgetary and quality parameters.
  • Evaluate and communicate service and development outcomes to internal stakeholders in a clear and meaningful manner.
  • Manage technical process changes and system updates, ensuring effective communication with IT teams, business partners, and key vendors.
  • Formulate, implement, and uphold comprehensive network security policies and protocols.
  • Collaborate with IT leadership and internal stakeholders to develop, refine, and drive the execution of IT strategies.
  • Ensure disciplined application of Waterfall and Agile methodologies, tools, and techniques (e.g., SDLC, Scrum, Kanban) for delivering IT solutions and services.
  • Develop and oversee project and operational budgets.
  • Conduct performance evaluations and create training programs for team members.

Qualifications

  • Bachelor's degree in Information Technology or a related discipline.
  • Over 10 years of IT experience, with a minimum of 5 years in a leadership capacity.
  • Expertise in wired and wireless networking, network traffic management, WAN/LAN architecture, redundancy, and resilience.
  • Proficient in Palo Alto Networks firewalls, Aruba Clear Pass, Cortex XDR, MFA, and security policy governance.
  • Skilled in compute design and management, including Cisco UCS, NetApp storage, VMware, Citrix, and patch management.
  • Experience with Microsoft Exchange Hybrid, Intune MDM, Proofpoint TRAP, Microsoft Defender, and Microsoft TEAMS.
  • Ability to effectively manage fiscal responsibilities, project scope, execution, and cost control.
  • Competence in overseeing IT general controls, including access management and production change processes.
  • Familiarity with Azure AD provisioning and cost management.
  • Experience in the agricultural or manufacturing sectors is advantageous.

Company Overview

Ag Processing Inc (AGP) is a farmer-owned cooperative dedicated to processing, selling, and transporting soybeans, grains, and related products. As the largest soybean processing company globally, AGP transforms soybeans into various products, including animal feed, vegetable oil, and fuels. We value our employees by offering competitive compensation and a comprehensive benefits package, which includes:

  • 100% employer-funded pension plan
  • 401k retirement plan (with Roth or Traditional options) featuring a company match
  • Health, dental, and vision insurance
  • Health savings account, along with medical and dependent care flexible spending accounts
  • Long-term and short-term disability insurance
  • Life insurance
  • Wellness program
  • Paid vacation and holidays


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