Customer Service Specialist

1 week ago


Jacksonville, Florida, United States LUV Car Wash Full time

Company Overview:

LUV Car Wash has rapidly expanded since its inception, now boasting over 70 locations across multiple states. Our goal is to lead the car wash industry by providing exceptional service and value to our customers.

Position Summary:

We are seeking a dedicated Service Advisor to enhance our customer service team. This role is crucial in maintaining our commitment to delivering the best car wash experience.

Compensation and Benefits:

$$ Commission Opportunities $$

  • 401K matching program
  • Health insurance options including HSA
  • Vision coverage
  • Dental insurance
  • Life insurance
  • Paid time off for vacation and sick leave
  • Employee discounts
  • Employee Assistance Program

(Note: Some benefits may have eligibility requirements.)

Reporting Structure:

This position reports directly to the General Manager.

Employment Status:

Non-Exempt

Key Responsibilities:

  • Promote and sell LUV membership packages through knowledgeable retail sales techniques.
  • Build and maintain strong relationships with customers and business partners.
  • Meet established sales goals and deadlines.
  • Inform customers about promotions, memberships, and services to enhance their experience.
  • Exhibit strong relationship management skills and be receptive to constructive feedback.

All employees are expected to stay informed about company policies and updates through the designated internal channels.

Physical Requirements:

  • Ability to stand or walk for extended periods.
  • Work outdoors in various weather conditions.
  • Maintain a sense of urgency while providing friendly service.
  • Capable of lifting up to 25 pounds without assistance.

Required Skills:

  • Highly motivated with a proven success record in sales.
  • Strong communication, negotiation, and selling abilities.

We look forward to finding the right candidate who can contribute to our mission of excellence.



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