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Treasury Specialist/ Customer Service Representative

2 months ago

Jacksonville, Florida, United States Collabera Full time
Job Summary

We are seeking a highly skilled Treasury Specialist/ Customer Service Representative to join our team at Collabera. As a key member of our financial services team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities
  • Provide timely and effective customer service to clients via phone, email, and in-person interactions.
  • Resolve complex customer issues and concerns in a professional and courteous manner.
  • Collaborate with internal teams to ensure seamless customer experience.
  • Stay up-to-date with industry trends and developments to provide expert advice and guidance to clients.
Requirements
  • 3-5+ years' experience in customer service in enterprise banking or financial call center environment.
  • Proven ability to multitask and navigate multiple systems.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
Preferred Qualifications
  • Experience working in a banking or financial services environment.
  • Knowledge of financial systems and software.
  • Ability to work in a team environment and contribute to a positive and supportive team culture.