Customer Service Specialist

6 days ago


Jacksonville, Florida, United States Waste Pro USA Full time

Job Summary

Position Overview

The Sales Representative provides for the short and long term growth of WP revenues through providing over the phone customer service and sales support.

Key Responsibilities

  • Understands business needs and expectations of the customers and provides relevant solutions
  • Ensures proper attention to every customer
  • Analyzes and understands the choices and capacities of the customer and suggests suitable products
  • Contacts prospective customers, explains details of the different products and services offered and initiates the sale
  • Achieves sales targets and improves goodwill of the organization
  • Responsible to close sales deals and achieve customer satisfaction
  • Uses the Tower system to gather information, provides information, and/or update customer records
  • Completes cross training with other departments to include Operations, Sales, and Billing
  • Records details of sales transactions and submits reports to the Sales Manager
  • Establishes customer accounts by negotiating and documenting service type, pricing, billing, and other required information
  • Communicates concise and accurate information
  • Provides customer retention by providing high level customer service and offering alternatives to cancellation requests
  • Serves as the customer's advocate by solving problems on the customer's behalf and by engaging the right department and people within Waste Pro
  • Supports other service lines when required

Work Environment

The normal setting for this job is an office environment.



  • Jacksonville, Florida, United States Lexus of Jacksonville Full time

    Customer Service Specialist As a Customer Service Specialist, you will be the face of our dealership, ensuring an exceptional experience for every client in the service area. You will be the initial point of contact for our customers, possessing a thorough understanding of our service offerings, inventory requirements, technician scheduling, and overall...


  • Jacksonville, Florida, United States JAGUAR LAND ROVER JACKSONVILLE Full time

    Jaguar Land Rover Jacksonville is on the lookout for a dedicated team player to enhance our vibrant dealership atmosphere and deliver an exceptional experience to both our internal and external clientele. Our mission is to ensure the highest level of customer satisfaction and foster enduring relationships.As a family-owned establishment, our culture is...


  • Jacksonville, Florida, United States David's Bridal Full time

    Position Overview: Customer Service Specialist - AlterationsAs a vital member of the Alterations department, the Customer Service Specialist plays a key role in ensuring a seamless and exceptional experience for our clients. This position is integral to the overall success of our operations, focusing on delivering top-notch service to our valued...


  • Jacksonville, Florida, United States Kathy's Table Full time

    Position OverviewWe are looking for a dynamic Customer Service Retail Specialist to enhance our front counter operations, assisting in the sale of our delicious meals and enrolling customers in our Meal Plans. If you thrive in a lively environment and enjoy brightening people's days, this role is perfect for you.Key ResponsibilitiesAs a Customer Service...


  • Jacksonville, Florida, United States Acosta Group Full time

    POSITION SUMMARYThe Customer Service Operations Specialist is accountable for overseeing the customer service operations for designated product lines.KEY RESPONSIBILITIES+ Address order-related inquiries from external stakeholders with professionalism.+ Resolve challenges utilizing expertise, experience, and thorough investigation, while coordinating with...


  • Jacksonville, Florida, United States Collabera Full time

    Job SummaryCollabera is seeking a highly skilled Treasury Specialist/ Customer Service Representative to join our team. As a key member of our financial services team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesProvide timely and effective customer service to clients via phone, email, and...


  • Jacksonville, Florida, United States Collabera Full time

    Job SummaryWe are seeking a highly skilled Treasury Specialist/ Customer Service Representative to join our team at Collabera. As a key member of our financial services team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesProvide timely and effective customer service to clients via phone,...


  • Jacksonville, Florida, United States Collabera Full time

    Job SummaryWe are seeking a highly skilled Treasury Specialist/ Customer Service Representative to join our team at Collabera. As a key member of our financial services team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesProvide timely and effective customer service to clients via phone,...


  • Jacksonville, Florida, United States Horizon Dynamics Full time

    About Horizon DynamicsHorizon Dynamics is a leading provider of innovative energy solutions, specializing in the installation of heat pump systems. Our company is built on a strong foundation of family values and a commitment to sustainability.Our MissionWe strive to drive the energy transition forward by delivering high-quality heat pump systems that meet...


  • Jacksonville, Florida, United States Global Channel Management Full time

    Position Overview:As a Customer Relationship Specialist in Financial Services, you will play a crucial role in enhancing customer satisfaction and loyalty. Key Qualifications:- 1-3 years of experience in customer service, support, or sales within the financial or banking sector.- Onsite presence is required.- Strong work ethic and self-motivated, with the...


  • Jacksonville, Florida, United States Oates Energy, Inc. Full time

    Job OverviewOates Energy, Inc. is a dynamic and growing company seeking a highly motivated and customer-focused individual to join our team as a Customer Service Specialist.This is an excellent opportunity for a career-oriented individual to learn and grow with our organization. As a Customer Service Specialist, you will play a vital role in assisting...


  • Jacksonville, Florida, United States Renaissance Windows & Doors Inc. Full time

    Customer Support SpecialistAt Renaissance Windows & Doors Inc., we are dedicated to providing exceptional customer service and support. We are seeking a highly motivated and detail-oriented Customer Support Specialist to join our team. Purpose:The Customer Support Specialist will be responsible for delivering timely and accurate information regarding work...


  • Jacksonville, Florida, United States NILO CONSULTING INC Full time

    Job OverviewCustomer Engagement Specialist – AT&T Sales AssociateNilo Consulting operates as an authorized dealer for AT&T, a company recognized on the Fortune 500 list for many years, and we take pride in our partnership with them.To thrive in this entry-level customer engagement role, you must be driven and committed to achieving objectives. If you enjoy...


  • Jacksonville, Florida, United States Waste Pro USA Full time

    Job SummaryPosition OverviewThe Sales Representative provides for the short and long term growth of WP revenues through providing over the phone customer service and sales support.Key ResponsibilitiesUnderstands business needs and expectations of the customers and provides relevant solutionsEnsures proper attention to every customerAnalyzes and understands...


  • Jacksonville, Florida, United States McDonald's Full time

    Join Our Team as a Customer Engagement Specialist!Are you passionate about delivering exceptional service? We are on the lookout for individuals who can elevate the customer experience to new heights. If you thrive in a dynamic environment and enjoy making every guest feel valued, we would love to hear from you.Flexible Work Hours:We understand the...


  • Jacksonville, Florida, United States Hanania Auto Group Full time

    About the RoleHanania Auto Group is seeking a highly motivated and customer-focused Sales Associate to join our team. As a Sales Associate, you will play a vital role in reinforcing our brand and culture by demonstrating a positive attitude, high energy, and delivering excellent customer service.Key ResponsibilitiesMeet Sales Goals: Forecast monthly sales...


  • Jacksonville, Florida, United States TD Bank N.A Full time

    Position Overview:The Customer Support Specialist at TD Bank N.A. plays a crucial role in fostering strong and enduring relationships with clients in a dynamic service center setting. This position is dedicated to delivering exceptional customer service and facilitating sales in a manner that is both efficient and highly professional.Key...


  • Jacksonville, Florida, United States TD Bank N.A Full time

    Position Overview:The Customer Support Specialist plays a crucial role in fostering strong and enduring relationships with clients in a service center setting. This position is dedicated to delivering exceptional customer service and sales support in a professional and efficient manner.Key Responsibilities:Engage with customers to understand their needs and...


  • Jacksonville, Florida, United States Internal Revenue Service Full time

    Overview We invite you to explore a career opportunity with the Internal Revenue Service, where you can contribute to our mission of serving the public. Position Summary This role is designed for individuals with a passion for leadership and customer service. As a Lead Customer Service Supervisor, you will oversee a team dedicated to providing exceptional...


  • Jacksonville, Florida, United States LUV Car Wash Full time

    Company Overview:LUV Car Wash has rapidly expanded since its inception, now boasting over 70 locations across multiple states. Our goal is to lead the car wash industry by providing exceptional service and value to our customers.Position Summary:We are seeking a dedicated Service Advisor to enhance our customer service team. This role is crucial in...