Business Operations Analyst

1 week ago


Midvale, Utah, United States BankTalent HQ Full time

About BankTalent HQ:

At BankTalent HQ, we are redefining the landscape of financial services through innovation and technology. Our Enterprise Technology and Operations team is dedicated to enhancing the experience of our clients and community by leveraging over 150 years of expertise.

We are seeking a highly skilled Operational Analyst to become a vital part of our Quality Risk Control Team. This role requires a strong grasp of trend analysis, root cause investigation, and proficiency in metrics and reporting. The ideal candidate will excel in project management and possess a solid understanding of risk frameworks and credit policies.

Key Responsibilities:

  • Collaborate with various business stakeholders to evaluate and analyze operational data, processes, and systems, providing recommendations for enhancements that drive performance.
  • Conduct thorough business and operational analyses to influence outcomes and support management in decision-making.
  • Engage in the design and implementation of operational processes and procedures.
  • Share insights and data findings with team members and other departments, ensuring a comprehensive understanding of business operations.
  • Create and maintain reports to track trends, identify issues, and uncover opportunities.
  • Perform root cause analysis to address operational challenges.
  • Utilize business data to propose new procedures and processes.
  • Act as a liaison with management and staff to resolve operational issues as they arise.
  • Fulfill project management duties as either a project manager or team member.
  • Complete additional tasks as assigned.

Qualifications:

  • Strong knowledge of data analysis, business process improvement, and project management techniques.
  • Familiarity with department-specific processes and procedures.
  • Exceptional analytical, organizational, and problem-solving abilities.
  • Proficient in gathering and analyzing user requirements.
  • Excellent interpersonal skills, capable of collaborating with both management and staff.
  • Strong verbal and written communication skills.
  • Ability to function effectively in a consultative role and manage projects or teams.
  • A Bachelor's degree in Computer Science, Information Systems, Business Administration, or a related field, along with relevant experience in business and data analysis.
  • Detail-oriented with a strong ability to meet deadlines.

Technical Skills:

  • Experience with query tools such as Business Objects or Microsoft Access for data extraction.
  • Familiarity with report writing software.
  • Knowledge of internal systems relevant to the banking sector.

Benefits:

  • Comprehensive Medical, Dental, and Vision Insurance.
  • Life and Disability Insurance, Paid Parental Leave, and Adoption Assistance.
  • Health Savings and Flexible Spending Accounts.
  • Generous Paid Time Off and Paid Federal Holidays.
  • 401(k) plan with company match and profit-sharing opportunities.
  • Mental health support, including coaching and therapy sessions.
  • Tuition reimbursement for eligible employees.
  • Access to preferred banking products for employees.


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