Motorcycle Rental Coordinator

1 week ago


Des Plaines, Illinois, United States EagleRider Motorcycle Rentals and Tours Full time
Job Overview

Join EagleRider Motorcycle Rentals and Tours, the leading name in motorcycle rental and adventure tourism. We are seeking a dedicated Motorcycle Rental Coordinator to enhance our customer experience and ensure smooth operations.

Key Responsibilities:
  • Facilitate vehicle demonstrations and manage the check-in process for returned motorcycles.
  • Participate in various promotional events, including trade shows and motorcycle gatherings.
  • Provide transportation services for customers to and from accommodations.
  • Relocate vehicles as necessary between different locations.
  • Assist with the management of rental motorcycles upon their return and for walk-in clients.
  • Engage with customers on the sales floor, assisting with their apparel inquiries when the rental team is occupied.
  • Utilize EagleRider's reservation system to document vehicle conditions at pick-up and return.
  • Conduct basic safety inspections on motorcycles post-rental.
  • Handle incoming calls and relay essential information to customers for reservation purposes.
  • Welcome customers upon their return and engage with them about their riding experience.
Essential Qualifications:
  • Exceptional customer service abilities.
  • Strong multitasking skills.
  • Effective verbal and written communication skills.
  • A proactive learner with a positive attitude.
  • Capability to operate various motorcycle models.
  • Comfortable driving larger passenger vans and trailers.
  • Possession of a valid driver's license with a clean driving record and M1 endorsement.
  • Basic understanding of Harley-Davidson motorcycle models.
  • Familiarity with motorcycle apparel.
  • Willingness to take on additional projects.
  • Flexible availability for events and weekends.
  • Basic computer skills.

We provide a competitive benefits package and a supportive work environment. All applicants will undergo drug and background screening as part of the hiring process.

EagleRider is an Equal Opportunity Employer, welcoming applicants from diverse backgrounds.



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