HVAC Service Operations Manager
2 weeks ago
Service Manager - HVAC
R&H Mechanical, Inc. is a reputable family-owned enterprise that has been operational since 1976, recognized for delivering exceptional customer service alongside high-quality maintenance and repair solutions. We are currently seeking a qualified Service Manager to oversee our growing service division. Our technicians are engaged in both commercial and residential service calls across various counties.
Position Responsibilities:
- Manage the daily operations of the service department, ensuring efficient dispatching and productivity of service technicians.
- Foster strong customer relationships and oversee all billing and warranty claims.
- Collaborate with other management to address warranty and installation requirements.
- Ensure comprehensive training for all service technicians.
- Drive the profitability and expansion of the service department.
Work Schedule: Monday to Friday, 7:00 a.m. to 4:00 p.m.
Compensation: Annual salary range of $100,000 - $112,000.
Employee Benefits:
- Medical, Dental, and Vision Insurance (75% company contribution for employees)
- Health Savings Account (HSA)
- Company-paid life insurance
- Paid Time Off (PTO) - 1 week after the first year and 2 weeks after the second year
- Company vehicle, mobile phone, and fuel card
- Profit-sharing opportunities
- Employee referral incentives
- 401K plan with a generous 4% match
- Sick leave accrued at 1 hour for every 40 hours worked
- Seasonal employee gatherings
- Job stability with a long-standing company history
Essential Qualifications:
- Valid driver's license with a clean driving record
- Successful completion of drug and background checks
- Minimum of 3 years' experience in the HVAC industry, including service and installation
- Strong verbal and written communication skills in English
- Management experience within a trade industry, preferably HVAC
- Outstanding customer service and communication abilities
- Familiarity with relevant codes is preferred
- Ability to interpret business reports and implement actionable strategies
- Proven leadership and training skills
- Proficiency in Microsoft Office applications
***Please note: Inquiries regarding this position should be submitted online only.***
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