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Cruise Line Customer Service Representative
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We are seeking a highly motivated and customer-focused individual to join our team as a Cruise Line Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service to clients and their customers.
Key Responsibilities- Respond to general inquiries and provide information on billing processes and options.
- Accept and process requests for information materials.
- Research and resolve customer complaints.
- Transfer calls to Client customer service when required.
- Perform additional services as mutually agreed upon by Client.
- Must be able to pass a background check and drug screening.
- Must be able to work 15-20 hours a week (some clients have weekend requirements).
- Must have a quiet distraction-free work environment.
- Must have minimum computer specifications or better as needed by client (laptop or desktop).
- Must have a USB headset with microphone.
- Must have a hard-wired broadband internet service via DSL, Cable, or Fiber Optic connection.
- Must have a phone service.
- No commute.
- Work from the comfort of your home.
- Choose your own schedule.
- Establish yourself in the customer service telecommunications industry.
- Eliminate the stress of transportation costs and time commuting to work.
We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding opportunity, please submit your application.