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Talent Acquisition Coordinator

2 months ago


Philadelphia, Pennsylvania, United States Care and Help Home Care Full time
Position Overview

The Talent Acquisition Coordinator is responsible for managing all aspects of the recruitment, onboarding, and ongoing support for field personnel. This role guides candidates through the entire hiring journey while maintaining comprehensive records for new hires. Reporting to the HR Supervisor, the Talent Acquisition Coordinator also plays a key role in onboarding processes, orientation sessions, recruitment events, and ensuring compliance with regulations.

Key Responsibilities:

Recruitment Activities
  • Oversees and executes all stages of the recruitment lifecycle.
  • Identifies potential candidates, conducts screenings, and interviews qualified individuals utilizing an Applicant Tracking System.
  • Communicates job details, hiring procedures, and compensation frameworks to candidates.
Onboarding Process
  • Prepares necessary documentation for new hires, ensuring compliance with legal standards.
  • Conducts reference checks to gather essential information for selection decisions.
  • Ensures adherence to equal employment opportunity (EEO) laws and related regulations.
  • Manages the onboarding experience by confirming the completion of orientation and scheduling new hires for their initial assignments.
  • Verifies that all documentation (I-9, E-Verify, background checks, licensing, and certifications) is compliant and properly filed in the electronic system.
Support for Field Staff
  • Provides customer service by addressing employee inquiries in person, via email, or by phone.
  • Directs employee questions to the appropriate departments.
  • Assists field personnel with updates to their profiles, including personal details, direct deposit, salary adjustments, and password resets.
  • Handles payroll discrepancies, loan requests, and updates to financial accounts.
  • Completes employment verification requests as necessary.
  • Performs additional duties as assigned.
Qualifications and Skills: To excel in this role, candidates must demonstrate proficiency in the following areas:
  • High school diploma or equivalent required.
  • Minimum of 3 years experience in Customer Service.
  • Strong communication and presentation abilities.
  • Self-motivated and proactive.
  • Familiarity with the company's services.
  • Proficient computer skills.
  • In-depth knowledge of state and federal regulations.
  • Bi-lingual capabilities are preferred.
Physical Requirements:
  • Ability to remain in a stationary position for extended periods while working at a desk or computer.
  • Occasional requirements to stand, sit, walk, and use hands for various tasks.
Work Environment:
  • May involve occasional travel to local offices for training or onboarding purposes.
Benefits Offered:
  • Comprehensive Medical, Dental, and Vision plans.
  • 401k retirement plan.
  • Paid Time Off (PTO) and Floating Holidays.
  • Ongoing training and support.