Customer Service Representative

1 week ago


Buck Run, Pennsylvania, United States Titan Technologies Full time
{"title": "Customer Advisor", "description": "

At Titan Technologies, we are seeking a skilled Customer Advisor to join our team in Mannheim. As a Customer Advisor, you will be responsible for providing exceptional customer service and support to our clients in the Vodafone B2B sector.


Your Key Responsibilities:

  • Deliver timely and effective telephone support and consultation to our clients
  • Provide written and telephone consultation for property management companies on Vodafone products
  • Offer technical support for malfunctions and connection questions
  • Ensure customer satisfaction and retention through follow-up conversations and orders

Your Ideal Profile:

  • Customer service professional or career changer with a passion for delivering exceptional customer experiences
  • Excellent German language skills in speaking and writing
  • Proficient in PC applications, including MS Office
  • High sales orientation and strong service and customer service mentality
  • Excellent communication skills and a genuine enjoyment of telephone conversations
  • Independent work style and quick comprehension
  • High self-motivation and willingness to learn

Your Benefits:

  • Secure job and permanent employment in full-time or part-time
  • Timely fixed salary plus performance-based compensation
  • No weekend work: Monday to Friday, 8:00 AM to 6:00 PM
  • Easy entry through professional and compensated training
  • Subsidized Germany ticket and extensive employee discounts
  • Modern office space in a central location
", "lang_code": "en"}

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