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Customer Service Representative

2 months ago


Buck Run, Pennsylvania, United States Titan Technologies Full time

Job Summary:

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Advisor at Titan Technologies. As a key member of our sales and support team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities:

  • Provide telephone and written support to clients, including consultation and technical assistance.
  • Work closely with clients to understand their needs and provide tailored solutions.
  • Ensure customer satisfaction and retention through proactive communication and issue resolution.
  • Follow up on conversations and orders to ensure timely and accurate completion.

Requirements:

  • Customer service professional or career changer with a strong passion for delivering exceptional customer experiences.
  • Excellent German language skills in speaking and writing.
  • Proficient in PC applications, including Microsoft Office.
  • High sales orientation and strong service and customer service mentality.
  • Excellent communication skills and a strong telephone presence.
  • Independent work style and quick comprehension.
  • High self-motivation and willingness to learn.

What We Offer:

  • A secure and permanent employment opportunity in a dynamic and growing company.
  • A competitive salary and performance-based compensation package.
  • A comprehensive training program to support your professional development.
  • A modern and collaborative work environment.
  • A range of employee benefits, including a subsidized Germany ticket and extensive employee discounts.