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Customer Service Representative
2 months ago
Job Summary:
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Advisor at Titan Technologies. As a key member of our sales and support team, you will be responsible for providing exceptional customer service and support to our clients.
Key Responsibilities:
- Provide telephone and written support to clients, including consultation and technical assistance.
- Work closely with clients to understand their needs and provide tailored solutions.
- Ensure customer satisfaction and retention through proactive communication and issue resolution.
- Follow up on conversations and orders to ensure timely and accurate completion.
Requirements:
- Customer service professional or career changer with a strong passion for delivering exceptional customer experiences.
- Excellent German language skills in speaking and writing.
- Proficient in PC applications, including Microsoft Office.
- High sales orientation and strong service and customer service mentality.
- Excellent communication skills and a strong telephone presence.
- Independent work style and quick comprehension.
- High self-motivation and willingness to learn.
What We Offer:
- A secure and permanent employment opportunity in a dynamic and growing company.
- A competitive salary and performance-based compensation package.
- A comprehensive training program to support your professional development.
- A modern and collaborative work environment.
- A range of employee benefits, including a subsidized Germany ticket and extensive employee discounts.