Sales and Service Representative

6 days ago


Bull Run, United States Velocity Innovations Full time
About the Role

We are seeking a highly motivated and customer-focused Sales and Service Agent to join our team at Avedo Dresden. As a Sales and Service Agent, you will be responsible for providing exceptional customer service and sales support to our clients.

Key Responsibilities
  • Provide telephone and written customer support, as well as proactive sales approach
  • Consult on telecommunication products, current tariffs, and contract optimizations
  • Create offers and close and optimize contracts
  • Ensure customer retention and satisfaction
  • Follow up on conversations
Requirements
  • Good German language skills in speaking and writing
  • Sales talent or career changer with interest and enjoyment in sales
  • Proficient in PC applications (e.g. MS Office)
  • Excellent communication skills and enjoyment in making phone calls
  • Strong customer and service orientation
  • High willingness to learn and commitment
About Us

Avedo Dresden is a specialist in dialogue marketing, managing the direct contact between companies and customers through our over 20 call centers in Germany and Europe. We offer a secure job and permanent employment in full-time or part-time, with up to 21 €/hour (monthly base salary + commission), easy entry through professional and paid training, and many employee discounts.



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