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Customer Service Representative

2 months ago

Huntington, New York, United States Huntington Volvo Full time
Job Summary

Huntington Volvo is a leading automotive dealership on Long Island, known for its exceptional customer service and commitment to excellence. We are seeking a highly skilled and motivated Automotive Showroom Receptionist to join our team.

Key Responsibilities
  • Customer Greeting and Support: Greet customers in a professional and welcoming manner, determining the nature of their visit and providing assistance as needed.
  • Administrative Support: Maintain accurate records of customer interactions, using our dealership's sales control system to track and manage customer information.
  • Communication and Coordination: Answer customer inquiries, direct customers to the correct department, and notify sales personnel of waiting customers.
  • Operational Support: Serve as a telephone operator, provide clerical backup, and maintain a professional appearance at all times.
  • Inventory Management: Assist with stocking vehicles into our sales system and creating key tags.
Requirements
  • Excellent Communication Skills: Possess strong verbal and written communication skills, with the ability to interact with customers and colleagues in a professional manner.
  • Organizational Skills: Demonstrate strong organizational skills, with the ability to prioritize tasks and manage multiple responsibilities.
  • Technical Skills: Proficient in using dealership sales control systems and other technical tools.
  • Teamwork and Adaptability: Demonstrate a strong ability to work collaboratively as part of a team, with flexibility to adapt to changing priorities and circumstances.
Benefits
  • Competitive Salary: Earn a competitive hourly rate based on experience.
  • Comprehensive Benefits Package: Enjoy a range of benefits, including medical and dental insurance, 401(k) retirement plan, and employee discounts on vehicle purchases and services.
  • Opportunities for Advancement: Pursue career growth and development opportunities within our organization.