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Sales Compensation Manager

2 months ago

San Jose, California, United States Zscaler Full time

About Zscaler

Zscaler is a leading cloud security company that accelerates digital transformation for its customers. The company's cloud-native platform, the Zscaler Zero Trust Exchange, protects thousands of customers from cyber threats and data loss by securely connecting users, devices, and applications in any location.

With over 10 years of experience developing, operating, and scaling the cloud, Zscaler serves thousands of enterprise customers worldwide, including 450 of the Forbes Global 2000 organizations. In addition to protecting customers from damaging threats, such as ransomware and data exfiltration, Zscaler helps them slash costs, reduce complexity, and improve the user experience by eliminating stacks of latency-creating gateway appliances.

Job Title: Manager of Sales Compensation Operations & Planning

The Manager of Sales Compensation Operations & Planning is a critical role responsible for the implementation and administration of Zscaler's sales compensation program. This role works closely with the Field Sales, Finance, and People & Culture teams to ensure the success of the GTM organization. The ideal candidate is a detail-oriented and analytical professional who enjoys rolling up their sleeves, identifying opportunities for simplification, and scaling a function in support of company growth.

Key Responsibilities

  1. Compensation Expertise: Be the subject matter expert on commission plans and effectively communicate rationale, strategy, and calculations to stakeholders.
  2. Process Improvement: Steer the development and progression of comp plan administration process with an eye toward efficiency and scaling with the business.
  3. Onboarding and Training: Develop and implement onboarding collateral, FAQs, documentation, and training for compensation programs.
  4. System Administration: Own the roadmap and oversee the administration of the Xactly sales compensation system.
  5. Compensation Plan Development: Implement compensation plans, measures, targets/quotas into the compensation system with a concentrated focus on all facets of plan construction, rule creation, and report creation in analytics.
  6. Stakeholder Support: Assist sales leaders with understanding compensation elements and crediting logic; provide research support and analysis to assist with escalations and dispute resolution.
  7. Special Programs: Manage the administration of special compensation programs (e.g., SPIFFs) and work cross-functionally to support measurement and reporting on effectiveness.
  8. Agreement Management: Prepare, distribute, and manage compensation agreements, including coordination with internal and external counsel to develop agreement language.
  9. Financial Support: Assist Commission Accounting team in processing monthly variable compensation payouts, including auditing for anomalies and potential data inaccuracies.
  10. Program Evaluation: Monitor the effectiveness of the compensation programs and recommend changes to keep the program aligned with company objectives and budget targets.
  11. Ad-Hoc Support: Provide analytical support and ad-hoc research on various incentive-related items, including exception management, reporting, and process development.

Requirements

  1. Experience: 8+ years of relevant experience in sales compensation, revenue operations, sales strategy/operations, or finance.

Preferred Qualifications

  1. Scaling Experience: Experience with scaling a sales compensation program that supports the company and business goals and growth.
  2. Communication Skills: Exceptional communication skills and a balanced approach to stakeholder management.
  3. Relationship Building: Effective at building relationships within the organization and cross-functionally.
  4. Partnership and Influence: Ability to partner and influence while building and maintaining trust.
  5. Organizational Skills: Strong organizational skills and attention to detail.
  6. Global Business Understanding: Demonstrated understanding of the complexity of business on a global scale.
  7. Strategic Thinking: Proven ability to think strategically and to translate strategic directives into tactical initiatives.
  8. Xactly Experience: Experience with Xactly, including automation and system integration, a plus.

Compensation and Benefits

Zscaler's salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training.

The base salary range listed for this full-time position excludes commission/bonus/equity (if applicable) + benefits.

Base Pay Range: $122,500 — $148,750 USD.

Equal Opportunity Employer

Zscaler is proud to be an equal opportunity and affirmative action employer. We celebrate diversity and are committed to creating an inclusive environment for all of our employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status or any other characteristics protected by federal, state, or local laws.

Pay Transparency

Zscaler complies with all applicable federal, state, and local pay transparency rules.

Accommodations

Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long-term conditions, mental health conditions, or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.