Global Service Representative

4 days ago


Albany, New York, United States COGENCY GLOBAL INC. Full time
About Us

Cogency Global Inc. is a professional registered agent company that provides nationwide and international corporate services. With full-service offices in key cities across the U.S. and internationally, we offer statutory representation and process agent services for tens of thousands of companies.

We value our employees and offer a range of benefits, including an estimated salary of $50,000 - $60,000 per year, a 35-hour work week, and relaxed dress code.

Job Description

As a Registered Office Professional, you will be responsible for providing exceptional customer service and support to clients nationwide. You will process orders, resolve client issues, and provide training on COGENCY GLOBAL's proprietary applications.

The ideal candidate will have prior corporate and customer service experience, with strong proficiency in verbal and written communication, organizational skills, and attention to detail.

This is an exciting opportunity to work with a dynamic company that values integrity, fairness, and fun. Our NO LAYOFF strategy and commitment to diversity and inclusion make us an attractive alternative to traditional organizations.

Responsibilities
  • Process orders and resolve client issues promptly
  • Provide training on COGENCY GLOBAL's proprietary applications
  • Guide clients through the process of working with state and local public offices
  • Work with public offices and commercial agents on behalf of clients
  • Review legal documentation with attention to detail
  • Multitask effectively and provide excellent customer service

Requirements:

  • Bachelor's degree
  • Prior corporate knowledge and paralegal experience preferred
  • Proficient in Microsoft Office programs, especially Word, Excel, and Outlook
  • Strong written and verbal communication skills
  • Team player with great attention to detail

What We Offer:

  • Estimated salary: $50,000 - $60,000 per year
  • 35-hour work week
  • Relaxed and casual dress code
  • Educational assistance program
  • Continuous learning opportunities
  • 401k up to 5% price match and access to FSA
  • 80% covered Medical Insurance and 80% covered Dental and Vision insurance


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