Customer Service Liaison
5 days ago
As a Customer Service Liaison with ASM Global, you will be responsible for providing exceptional service to our patrons and ensuring a seamless experience. With a competitive salary of $15.00 per hour and opportunities for growth, this is an exciting opportunity to join our team.
About the Role
This part-time position involves working irregular hours, including nights, weekends, and holidays. You will be responsible for scanning tickets, directing patrons to their seats, and assisting with any questions or concerns they may have. Your excellent communication skills and professional demeanor will make you an asset to our team.
Key Responsibilities
* Provide exceptional customer service to patrons
* Scan tickets and ensure all patrons have a proper ticket/credential
* Direct patrons to their seats and assist with any questions or concerns
* Communicate effectively with Security Supervisors regarding any issues that may arise
Qualifications
To succeed in this role, you must be at least 18 years old, have a high school diploma or equivalent, and possess a minimum of six months prior customer service experience. You must also be fluent in English and able to work in a fast-paced environment.
Why Join Us?
We are committed to providing a safe and welcoming environment for our patrons. As a Customer Service Liaison, you will play a vital role in ensuring that every event is a success. With your help, we can provide exceptional service and create lasting memories for our guests.
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