Customer Service Associate

4 weeks ago


Albany, New York, United States ASM Global Full time
Job Summary:

This part-time Guest Services Representative role is an excellent opportunity to provide exceptional customer service and support at events held at MVP Arena in Albany, NY. As a key member of our team, you will be responsible for ensuring that patrons have a positive experience by providing accurate information, addressing concerns, and maintaining a safe and welcoming environment.

About the Role:

We are seeking a highly motivated and organized individual to join our team as a Guest Services Representative. The successful candidate will be responsible for:

* Providing exceptional customer service and responding to patron inquiries in a professional and courteous manner
* Ensuring that all patrons enter and exit the building safely and efficiently
* Scanning tickets and credentials accurately and maintaining a high level of attention to detail

Requirements:

To be successful in this role, you will need to possess excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment. You should also be able to maintain confidentiality, handle cash transactions accurately, and follow instructions from management. A minimum of six months prior customer service experience is required.

What We Offer:

We offer competitive pay rates of $15.00 per hour, flexible scheduling, and opportunities for career advancement. If you are a team player who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.

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