Sales Director

2 weeks ago

Doral, Florida, United States Trump Miami Resort Management Llc Full time
Job Title: Sr Sales Manager

At Trump Miami Resort Management Llc, we are seeking a highly skilled and experienced Sr Sales Manager to join our team. As a key member of our sales team, you will be responsible for driving revenue growth and developing strategic relationships with key accounts.

Key Responsibilities:
  • Represent the hotel in the development of market segments and new customer relationships while maintaining existing relationships with assigned accounts.
  • Negotiate contracts with guests and commission agreements with third-party agencies.
  • Initiate the preparation of proposals and/or contracts to advise prospective guests of hotel guest rooms, meeting space, and banquet date, space, and rate availability.
  • Engage in outside sales activities to discuss business opportunities and entertain guests in local and assigned markets.
  • Direct site visits and H.O.S.T. programs for respective accounts and participate in tradeshows, industry, and guest events.
Requirements:
  • Bachelor's degree in Hotel Management, Business Administration, Marketing, or Communications preferred.
  • Experience in a resort, private club, or wellness-related field.
  • CPR Certified Preferred.
  • Ability to effectively deal with internal and external guests, some of whom will require high levels of patience, tact, and diplomacy to diffuse anger, collect accurate information, and resolve conflicts.
  • Quantitative processing of data via office machine equipment, mathematical computations, and analytical skills necessary to accurately determine and communicate financial, forecasting, and space utilization calculations.
Working Conditions:

The individual must possess the following knowledge, skills, and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation using some other combination of skills and abilities.

Basic hotel product knowledge, i.e., staffing, operations, safety, security, union rules, structural, terminology, fire, police, and health codes, hotel policies, city ordinances.

Basic knowledge of the hotel structure/layout and how all departments interact.

Basic knowledge of various types of set up styles used in the meeting rooms.

Basic knowledge of audio visual equipment, telecom equipment, lighting, and room temperature control.

Extensive knowledge of market and related meeting industry.

Ability to read, write, and speak the English language to fully comprehend guest requests, memos, proposals, general correspondence, and similar written materials.

Possess a good conceptual understanding of electronic devices and the ability to operate such items as copy machines, slide projectors, microphones, computers, portable radios, pagers, etc.

Ability to complete a contract in compliance with all checklists, standards, and hotel policies.

Interpersonal skills to provide overall guest satisfaction.

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