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Medical Receptionist

2 months ago

Honolulu, Hawaii, United States Sonic Healthcare Full time

Job Summary:

We are seeking a highly skilled and detail-oriented Medical Receptionist to join our team at Sonic Healthcare. As a Medical Receptionist, you will be the first point of contact for patients and will be responsible for providing exceptional customer service, managing patient records, and ensuring the smooth operation of our clinical laboratory.

Key Responsibilities:

  • Welcome patients and ensure a positive experience
  • Manage patient records, including demographic and billing information
  • Secure and process patient testing information, including date of birth, address, insurance, and ABN
  • Verify doctor's orders and ensure completeness
  • Take phone orders from physicians and client offices
  • Comply with federal and state privacy laws relating to protected patient health information
  • Perform other clerical duties as needed, such as filing, typing, photocopying, and collating
  • Follow all HIPAA and Compliance guidelines
  • Participate in and support all Quality Assurance and Quality Improvement endeavors for the laboratory

Requirements:

  • Minimum of one year of previous medical reception experience
  • Ability to professionally interact with patients, physicians, clients, and Company visitors
  • Previous computer and phone experience preferred
  • High school diploma or GED required

What We Offer:

  • Appreciation for your work
  • A feeling of satisfaction that you've helped people
  • Opportunity to grow in your profession
  • Free lab services for you and your dependents
  • Work-life balance, including Paid Time Off and Paid Holidays
  • Competitive benefits including medical, dental, and vision insurance
  • Help saving for retirement with a 401(k) plus a company match
  • A sense of belonging – we're a community

Confidentiality and Security:

This role will provide routine access to protected health information (PHI). Employees will be trained on reasonable safeguards and must maintain strict confidentiality and abide by all applicable privacy and security standards. Employees are expected only to access PHI when required to fulfill job duties.

Work Environment:

This position may require employees to work weekends, split shifts, and holidays if needed by the company.