Healthcare Service Coordinator

2 weeks ago


Fort Wayne, Indiana, United States Baylor Scott & White Institute for Rehabilitation - Outpatient Full time

Position Overview

Baylor Scott & White Institute for Rehabilitation

Role: Patient Service Specialist (PSS)

Work Schedule: Hours may vary between 7:00 AM and 7:00 PM, Full Time, Monday through Friday.

Compensation: Salary is determined based on the candidate's experience and internal equity, with a starting range of $18 - $22.

Benefits Overview:

We prioritize a healthy work-life balance for our employees, recognizing that satisfied staff members contribute to a positive workplace.

  • Comprehensive Health, Dental, and Vision insurance; Life insurance; Prescription coverage
  • Paid Time Off (PTO) and Extended Illness Days (EID)
  • 401(k) retirement plan with company matching
  • Short and Long Term Disability coverage
  • Personal and Family Medical Leave options
  • Opportunities for advancement through the PSS Ladder Program

Key Responsibilities:

  • Welcome patients upon arrival
  • Manage incoming phone calls
  • Conduct patient intake and data entry
  • Verify insurance and handle pre-authorization processes
  • Schedule patient appointments efficiently
  • Oversee front office operations of outpatient facilities
  • Assist therapists and therapy assistants in daily tasks
  • Perform daily cash balancing and manage weekly banking deposits

Qualifications:

Minimum Requirements:

  • High School Diploma or equivalent is mandatory

Preferred Qualifications:

  • Experience in customer service roles
  • Familiarity with insurance verification processes
  • Background in healthcare, medical, or dental office administration

Commitment to Diversity:

Select Medical is dedicated to fostering a diverse workforce at all levels and is an equal opportunity employer. All qualified applicants will be considered for employment, and employees will be treated without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected by applicable law.



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