Software Development Engineer I

1 week ago

Saint Paul, Minnesota, United States The Travelers Companies, Inc. Full time
About the Opportunity

The Travelers Companies, Inc. is seeking a skilled Software Engineer I to join our technology organization supporting our dynamic, innovative, and industry-leading Business Insurance organization.

The convergence of technology, data, and artificial intelligence is creating an unprecedented opportunity to evolve the way we work and transform the Work Management & Orchestration experience across tasks and activities that support our Sales through Submission Customer Life Cycle.

As we transform our technology landscape, we are focused on expanding our modern technology ecosystem that is nimble and well-positioned for future business needs.

The individual will play a key role in supporting our existing work task management systems and in implementing a new work orchestration layer in the middle build on ServiceNow FSO product.

This is an exciting opportunity for a technologist who enjoys solving complex business problems in a collaborative, inclusive, and iterative delivery environment and a continuous learner that embraces new technology.

Key Responsibilities
  • Perform analysis, design, development, configuration functions as well as define technical requirements, integrations, test design & execution, and test automation with high degree of expertise, quality, and speed.
  • Perform analysis, assessment, and resolution for defects and incidents of intermediate complexity and escalate appropriately.
  • Deployment automation and release management across environments.
  • Work independently to tackle well-scoped and loosely scoped problems.
  • Contribute to team requirement refinement, estimation, retrospective, detailed solution design, perform code/test case reviews, and ensure appropriate artifacts are reviewed and approved.
  • Define and design integration solutions between ServiceNow and other strategic SaaS and non-SaaS Travelers platforms.
  • Responsible for E2E tasks of defining, designing, building, testing, and implementing data visualization solutions by consuming defined data flows.
  • Assist with data mapping. Drive commonality and reuse of data across Lines of Businesses.
  • Document and gain approval on High Level Data Integration Architecture Solution designs.
  • Direct and implement solutions to moderately complex problems aligned with team goals.
  • Act as a technology advocate, independently seeking opportunities where technology can be utilized to improve the business.
  • Collaborate with technical leads, architects, platform, and product owners to identify and recommend technical solutions that adhere to approved architecture, data security, and cyber security patterns.
  • Help define ServiceNow best practices, leverage of out of the box configuration, use of Automated Test Framework throughout software development life cycle and embrace the practice of pro-active platform health monitoring.
  • Apply knowledge of current industry trends and techniques to formulate solutions within the context of assigned efforts.
  • Translate business requirements into well-architected solutions that best leverage ServiceNow.
  • Support ServiceNow platform upgrades.
  • Provide technical guidance and mentorship to other engineers while fostering a team environment.
  • Ensure availability and provide on-call support to resolve application issues when necessary.
  • Seek opportunities to expand technical knowledge and capabilities.
  • Perform other duties as assigned.
Requirements
  • Three years of programming/development experience preferred.
  • Two years of experience in Agile delivery model.
  • Experience configuring and implementing applications using ServiceNow FSO modules: Commercial & Servicing Lines for Insurance, Financial Services Data Model, Performance Analytics, Advanced Work Assignment, Visual Workflow & Automation.
  • Experience with ServiceNow integrations with other SaaS and non-SaaS platforms using Integration Hub.
  • Experience with Stream Connect for Apache Kafka would be a plus.
  • Experience with ServiceNow Automated Test Framework and Platform Health monitoring & scanning.
  • Experience mentoring other engineers in ServiceNow concepts.
  • Knowledge of out of the box configuration.
  • Hands-on experience with JavaScript, REST APIs a plus.
  • Some experience in designing & building distributed applications outside of ServiceNow.
  • Experience in application of test design strategies and techniques, knowledge of test automation tools.
  • Experience working with CI/CD processes incorporating test automation.
  • Working knowledge of automated deployment / DevOps tools and technologies.
  • Working knowledge of source control management tools such as Git.
What We Offer
  • Health Insurance: Employees and their eligible family members – including spouses, domestic partners, and children – are eligible for coverage from the first day of employment.
  • Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum.
  • Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
  • Wellness Program: The Travelers wellness program is comprised of tools, discounts, and resources that empower you to achieve your wellness goals and caregiving needs.
  • Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved.

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