Pet Care Hospitality Associate

1 week ago

Orland Hills, Illinois, United States PetSmart Full time

PET CARE HOSPITALITY ASSOCIATE

ABOUT OUR FACILITY:

At PetSmart, we believe that working here is more than just a job; it's a community dedicated to the well-being of pets. As a Pet Care Hospitality Associate, your role will be to ensure that pets receive the utmost affection while they enjoy their time with us. You will foster relationships with pet owners to understand their pets' distinct personalities and create a secure and enjoyable atmosphere during their stay. Our facilities provide various shifts throughout the early morning, daytime, and evening hours.

ABOUT OUR TEAM:

In a facility as expansive as ours, we require every team member to contribute to our efficient operations. As a PetSmart associate, you may receive training in several areas:

  • Client Interaction: You will be the welcoming presence that greets pets and makes a lasting first impression in our pet hospitality services. You will guide pet owners on the various offerings we provide to tailor a unique experience for their pets.
  • Animal Care: It's not all work and no play here You will engage directly with the pets—playing with them during our Doggie Day Camp, ensuring they get adequate exercise, and making sure they are well-fed. Safety and cleanliness are our top priorities, and we maintain these standards throughout their playtime.

ABOUT YOUR CAREER PATH:

While we support pets at every stage of their lives, we are equally committed to your career development. At PetSmart, you will have opportunities to:

  • Gain experience across different business units—from pet hospitality to retail and grooming services.
  • Enhance your leadership abilities as a Pet Care Assistant Manager or Retail Store Department Manager.
  • Take on the challenge of launching a new facility or revitalizing an underperforming location.
  • Transfer to any of our numerous locations nationwide, noting that not all locations have pet hospitality services.

THE REWARDING EXPERIENCES:

While we have outlined the responsibilities of this role, the most fulfilling aspects of working at PetSmart extend beyond the job description.

  • It's the joy you feel when assisting a child in selecting their very first pet.
  • It's the relief a pet owner experiences when you help them choose the right food for their pet's needs.
  • It's the pride in giving a pet a makeover in our grooming services and watching them leave with confidence.
  • It's the happiness of reuniting a pet with their family after a delightful stay.
  • It's the celebrations of milestones in pets' lives, from birthdays to graduations.
  • It's the small gestures that accumulate into significant impacts on the lives of pets.

Working at PetSmart is more than just employment; it's a community united by a shared passion for pets.

This job summary is designed to outline the general nature and level of work performed by associates in this role. It is not intended to encompass all duties and responsibilities. A detailed job description will be provided upon hiring. This position is also eligible for benefits as outlined.

PetSmart is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national or ethnic origin, disability, or any other characteristic protected by law.

Applicants must be over the age of 18, except where local or state law requires otherwise.

The employer will consider qualified applicants with criminal histories in a manner consistent with applicable fair chance hiring initiatives.

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