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Retail Sales Associate

2 months ago


Orland Park, Illinois, United States Duluth Trading Company Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Retail Sales Associate. As a key member of our sales floor team, you will be responsible for delivering exceptional customer service, providing product knowledge, and maintaining a well-merchandised store environment.

Key Responsibilities
  • Develop a comprehensive understanding of our products and services to provide solution-oriented service to customers.
  • Provide personalized service to customers, including greeting, fitting room assistance, and register transactions.
  • Effectively communicate sales and promotions to customers.
  • Assist in receiving, processing, and replenishing merchandise.
  • Maintain merchandising, presentation, and display standards to ensure a customer-ready sales floor.
  • Ensure Company standards for cleanliness are met in the sales floor, stockroom, restrooms, cash wrap, and hospitality area.
  • Accurately and efficiently process all register transactions.
  • Adhere to all Company policies, procedures, and practices.
Requirements
  • High school diploma or equivalent.
  • Retail experience preferred but not necessary.
  • Customer-centric approach with a focus on delivering exceptional service.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Excellent communication and interpersonal skills.
  • Ability to lift up to 20 pounds and stand for long periods.
About Us

Duluth Trading Company is a leading provider of innovative workwear and outdoor gear for hardworking men and women. We are committed to delivering exceptional customer service and creating a positive work environment for our employees.