Front End Department Leader

1 day ago


Vincennes, Indiana, United States Kroger Full time
Job Summary

We are seeking a highly skilled and experienced Front End Department Leader to join our team at Kroger. As a Front End Department Leader, you will be responsible for leading a team of associates to deliver exceptional customer service and drive sales growth in the front end department.

Key Responsibilities
  • Lead and Develop a High-Performing Team: Supervise and coach direct reports to achieve sales and profit goals, while maintaining a safe and clean environment for customers.
  • Drive Sales Growth: Implement sales promotions, manage inventory, and control expenses to drive sales growth and profitability.
  • Provide Exceptional Customer Service: Ensure that customers receive exceptional service, respond to customer inquiries, and resolve customer complaints in a timely and professional manner.
  • Manage Department Operations: Oversee the daily operations of the front end department, including scheduling, inventory management, and cash control.
  • Maintain a Safe and Clean Environment: Ensure that the front end department is maintained in a safe and clean condition, adhering to all food safety regulations and guidelines.
  • Monitor and Control Expenses: Monitor and control expenses for the department, including labor, inventory, and supplies.
  • Develop and Implement Business Plans: Develop and implement business plans to achieve sales and profit goals, while maintaining a safe and clean environment for customers.
Requirements
  • Effective Communication Skills: Possess excellent communication skills, both verbal and written.
  • Leadership Experience: Have previous leadership experience in a retail or customer service environment.
  • Knowledge of Retail Operations: Have a strong understanding of retail operations, including inventory management, cash control, and customer service.
  • Ability to Work in a Fast-Paced Environment: Be able to work in a fast-paced environment, with multiple priorities and deadlines.


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